Refund Policy

Last updated 25 July 2026

Within 30 days of purchase, ask and you get your money back. No form to fill in, no reason required, no questions about how much you played. Use the contact form, mention the email address you bought with, and we will refund the $10.

Why it is this simple

Player One Poker costs $10 once. Three of the games are free precisely so you can find out whether you like how it plays before paying for the rest. We hope you enjoy the game. If you don't, and you are within the refund window, we want you to have your purchase price back.

Who you bought from, and why that matters here

Checkout runs on Stripe Managed Payments, so Link is the merchant of record for your purchase. Two practical consequences:

  • The charge on your statement reads LINK.COM* followed by our descriptor, not "Poker Game Database". If you were about to report an unrecognised charge — that is what it is.
  • There are two doors to a refund, and both work. Link support can process one directly, and so can we.

How to request one

Either ask Link support, using the receipt email from your purchase — that is the fastest route, because it goes straight to the party holding the transaction.

Or come to us:

  1. Open the contact form.
  2. Tell us the email address you used at checkout, so the purchase can be found.
  3. Say that you would like a refund. A reason is genuinely optional, though if something was broken or misleading we would like to know so it can be fixed.

You will get a reply within two business days. The refund is returned to your original payment method. Your bank then typically takes five to ten business days to post it — that part is out of everyone's hands but theirs.

What happens to your license

A refunded license key is deactivated. The paid variants stop being playable on your devices the next time the game checks in; Texas Hold'em, Seven-Card Stud, and Five-Card Draw stay free and keep working, as they do for everyone.

After 30 days

The guarantee above runs out, but write to us anyway. If the game stopped working, was not what the page described, or you bought it twice by accident, that gets sorted out regardless of the calendar. The 30 days is a promise about the easy cases, not a wall around the hard ones.

Your statutory rights

Depending on where you live, consumer law may give you cancellation or refund rights beyond this policy — for example a statutory cooling-off period for digital purchases. This policy sits on top of those rights and does not replace or reduce them.

Chargebacks

Please ask — either door above — before disputing a charge with your bank. A chargeback on a $10 digital purchase costs considerably more than the purchase to resolve on both sides, and there has never yet been a case a short email did not settle faster. If the reason you were reaching for the dispute button is that LINK.COM* looked unfamiliar on your statement, see the section above — that is us.

Questions

Anything not covered here: contact us.